Återbetalningspolicy

We have a 30-day return policy

This means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


You can always contact us for any return question at suppor@fitlovo.com

Do you accept returns from these countries?
Yes, I accept returns for defective and non-defective products

Do you accept exchanges?
Yes, I accept exchanges

How can customers return your products?
In-store
by mail

How will customers get the return label?
Download/print

Select the product conditions that you allow for returns?
New

What is the restocking fee?
No restocking fee

How much will customers pay for return shipping?
No cost

Refund processing time
15 days

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 
HOW DO I RETURN A PRODUCT IF I DO NOT LIVE NEAR A (fitlovo.com?
If you do not live near an (fitlovo.com) location, the items you purchased in-store can be returned through the mail. We recommend using the USPS or UPS to send your products back to the store by following the steps. below:
Include a copy of the original receipt. Note: If you do not have a receipt, an (fitlovo.com) gift card will be issued and mailed upon the return.
Add a note explaining your request for an exchange (color, size, etc.) or return
Include your contact information, including phone and email, just in case the store needs to contact you


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 15 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Customer service: 24/7-

Phone: +1(205)947-0709

Email: suppor@fitlovo.com

Address: 304 S Jones Blvd, Las Vegas Nevada 89107, United States.